Returns & Exchanges

At Lax, we want you to be fully satisfied with your performance gear. If your equipment or apparel doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Place the unused items in their original packaging, ensuring all tags are attached and protective equipment is securely wrapped.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing